Yes! The Original Stick™ is the same product that has been the consumers' favorite for 30 years -- now with a new name. We truly appreciate your support over the years and are excited for what the future holds.

For more information, please visit: https://www.themassagestick.com/pages/our-story

• The Flexible Core: We specifically designed the core of the Little, Travel, Body and Flex Sticks to be firm, yet flexible. This allows the stick to contour to your muscles so you can evenly apply your ideal amount of pressure, giving you more effective results. Don't fear the flex. While The Original Sticks™ are flexible they are extremely durable and snap resistant!
• Freely Rolling Spindles: Our proprietary design of freely rolling individual spindles will actually "roll" allowing pressure and compression into your muscles instead of sliding along like less effective knock offs. They will not get stuck on your clothing. They are smooth and safe to use on bare skin. Our advanced engineered spindles will not pinch your skin or pull at your hairs.
• A Product Made To Last: Each of our massage sticks are made with a highly durable, snap and break resistant core. Unlike EVA foam rollers, that break down and lose their firmness, The Original Stick™ will not only stay as firm as it is on the day you receive it, it will also last for years.
• No Battery Life Hassles: Whether it is before a marathon, after your toughest leg day, or hiking across the Appalachian Trail when you're ready for some muscle relief, the last thing you want to deal with is a massage gun with a dead battery. The Original Stick™ offers instant massage recovery anytime and anywhere you need it. No charging necessary.

While we do offer several variations of The Original Stick™ each one is a little different and you might be wondering "Which stick is right for me?".

This depends on a number of factors but here are the main points to consider when purchasing one of our massage sticks.

• Which muscle groups do you intend to massage most frequently?: If you are a long distance runner looking to primarily roll out your legs and glutes then you should be fine going with a Little or Travel Stick. If you are a strength athlete looking to massage your particularly wide back then we would direct you towards the Body or Stiff Sticks. If you are a rehab patient with limited mobility the Flex Stick is a great option.
• How do you intend to transport your stick?: If you are going on any camping trips or multi-day hikes then you know every inch of gear space matters. If you have minimal space available in either a backpack or gym bag then we suggest the Little or Travel Stick. If you are going to be keeping your stick in the bedroom to roll when you wake up or just before bed, or in your home gym for post workout recovery then portability is less important. Consider again our first point, which muscle groups you are desiring to massage and let that direct your purchase.
• Summary: To put it simply the shorter sticks are compact and convenient and can massage most but maybe not all your desired muscle groups. The longer sticks can provide full body massage rolling relief but are not as portable.

If you are still struggling to determine which stick is best for you please send us a message on our Contact Us page.

Currently, we have five (5) massage sticks available.

• Little Stick (14")
• Travel Stick (18")
• Body Stick (24")
• Stiff Stick (24")
• Flex Stick (26")

As we get things up and running again, we will be adding more! Thank you for your patience.

We completely get it, we change our minds too! If you would like to cancel or change your order, contact us at Team@themassagestick.com along with your Order ID.

We try and ship all orders same-day that are placed by 12 PM EST. If you order has already shipped we can help with a return and/or exchange.

We are currently accepting wholesale orders. Please visit the link below and we will get back to you shortly.

https://www.themassagestick.com/pages/wholesale

If you were a retailer previously, and want to sell The Original Stick™ again, email us at: Team@themassagestick.com

Yes! We have partnered with TrueMed! The process is simple: Click the "Get pre-qualified" link on the product detail page and answer the three (3) questions. Final qualification is based on evaluation and approval from a licensed provider.

Once approved, add the item(s) to your cart and navigate to the check out page. Below the payment details (where you enter your credit card information), you can choose to pay with TrueMed - Pay with HSA/FSA.

Customers have the option of purchasing shipping protection at check out. If a package is lost, damaged, or stolen, the customer can quickly receive a replacement or refund.

Is ShipTection required? No, you have the option of toggling shipping insurance off in your cart.

We generally process and ship orders the same day and at most within 1-2 business days (Monday – Friday).  Cut off time for same day processing is 12:00 PM Eastern Standard Time. 

Transit times generally range from 5-7 days depending on your location. Delays are subject but not limited to, holidays, weather, a pandemic, and carrier related delays. Transit time does not include processing and handling.

Any provided shipping times are estimates only and actual delivery dates may vary. 

• USPS First Class mail generally has a 5-7 day transit time.
• USPS Priority mail generally has a 2-4 day transit time.
• FedEx/UPS Ground generally is a 2-5 day transit time.

Yes, products have been integrated with our international shipping rates. Enter your shipping details into the checkout to view the rates.  Shipping costs include insurance, but any import duties and customs fees are 100% the buyer’s responsibility. We are unable to refund or offer credit on any import duties and customs fees. We also cannot provide estimates on any applicable import duties and custom fees.

Failure to accept and pay for import duties and customs fees will result in the item(s) being returned to our warehouse. Returns can take up to 45 days. Once the item(s) is received we will process the refund, minus the outbound shipping, return shipping, insurance costs plus a 15% restocking fee. Shipping and insurance are non-refundable.

All international Shipments are shipped via USPS First Class International (10-20 business days), USPS Priority Mail International (6-10 business days). or through FedEx International (5-10 business days).

Delays are subject but not limited to, holidays, weather, a pandemic, and carrier related delays. Transit time does not include processing and handling.

Yes, we do! We ship to APO addresses through USPS First Class or Priority Mail. Please let us know if USPS is denying shipment to your APO address and we will look into a solution for you.

For U.S. customers, product(s) must be returned within 30 days of receiving your order. Product(s) must be in new, sellable condition along with original packaging. If products are returned in used or damaged condition, a partial refund will be applied to reflect the damage and condition of the product(s). All items are thoroughly inspected on return. Please note refunds can take up to seven (7) days of receipt of the returned product(s). In most cases, your refund will automatically go back to the original form of payment used for the purchase. Original shipping charges incurred on your purchase are not refundable as part of your return or exchange.

For non-U.S. customers, YOU WILL BE RESPONSIBLE for the cost of your return.

Exchanges must be requested WITHIN 30 DAYS OF RECEIVING YOUR ORDER. Please note exchanges can take up to seven (7) days of receipt of the exchange product(s).

For non-U.S. customers, YOU WILL BE RESPONSIBLE for the cost of your exchange, including reshipment costs.

For more information please visit: https://www.themassagestick.com/pages/return-policy

For U.S. customers, product(s) must be returned within 30 days of receiving your order. Product(s) must be in new, sellable condition along with original packaging. If products are returned in used or damaged condition, a partial refund will be applied to reflect the damage and condition of the product(s). All items are thoroughly inspected on return. Please note refunds can take up to seven (7) days of receipt of the returned product(s). In most cases, your refund will automatically go back to the original form of payment used for the purchase. Original shipping charges incurred on your purchase aren’t refundable as part of your return or exchange.

We are a small and dedicated brand. We truly want to do our best by our customers and supporters but unfortunately, we're not in the position to absorb the total cost for return shipping and restocking fees. We appreciate your understanding. 

Please return items to the address below with your Order ID. 

Attention Returns and Exchanges

The Massage Stick

Order: #

1807 Murry Rd, Suite B

Roanoke, VA 24018